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ChatGPT Comes Under Investigation by Federal Trade Commission

FTC is examining whether the artificial-intelligence app harmed people by publishing false information

By JOHN D. MCKINNON
Fri, Jul 14, 2023 9:20amGrey Clock 4 min

WASHINGTON—The Federal Trade Commission is investigating whether OpenAI’s ChatGPT has harmed people by publishing false information about them, posing a potential legal threat to the popular app that can generate eerily humanlike content using artificial intelligence.

In a civil subpoena to the company made public Thursday, the FTC says its investigation of ChatGPT focuses on whether OpenAI has “engaged in unfair or deceptive practices relating to risks of harm to consumers, including reputational harm.”

One question asks the company to “describe in detail the extent to which you have taken steps to address or mitigate risks that your large language model products could generate statements about real individuals that are false, misleading or disparaging.”

The new FTC investigation under Chair Lina Khan marks a significant escalation of the federal government’s role in policing the emerging technology.

Khan, who appeared before the House Judiciary Committee on Thursday, said the agency is concerned that ChatGPT and other AI-driven apps have no checks on the data they can mine.

“We’ve heard about reports where people’s sensitive information is showing up in response to an inquiry from somebody else,” Khan said. “We’ve heard about libel, defamatory statements, flatly untrue things that are emerging. That’s the type of fraud and deception that we are concerned about.”

For critics of the FTC, the probe represented another venture into uncharted territory for an agency that has suffered recent legal setbacks in its antitrust enforcement efforts.

“When ChatGPT says something wrong about somebody and might have caused damage to their reputation, is that a matter for the FTC’s jurisdiction? I don’t think that’s clear at all,” said Adam Kovacevich, founder of Chamber of Progress, an industry trade group.

Such matters “are more in the realm of speech and it becomes speech regulation, which is beyond their authority,” he said.

OpenAI didn’t respond to requests for comment.

Marc Rotenberg, who heads a group that filed an FTC complaint over ChatGPT in March, said it might be unclear whether the FTC has jurisdiction over defamation. But “misleading advertising is clearly within the FTC’s purview,” said Rotenberg, president of the Center for AI and Digital Policy. “And disinformation relating to commercial practices is already, according to the FTC, an area within its authority.”

Rotenberg’s group filed a complaint with the FTC in March concerning ChatGPT, terming it “biased, deceptive and a risk to privacy and public safety,” and arguing that it satisfies none of the FTC’s guidelines for AI use.

The FTC has broad authority to police unfair and deceptive business practices that can harm consumers, as well as unfair competition, but critics say Khan has sometimes pushed its authority too far—as illustrated by a federal judge’s decision this week to dismiss the FTC’s attempt to block Microsoft’s acquisition of Activision Blizzard.

At the House committee hearing Thursday, Khan came under fire for her agency’s investigation of Twitter’s privacy protections for consumers. Republicans say the probe was driven by progressives angry over Elon Musk’s takeover of Twitter and his loosening of content moderation policies. And Twitter asked a federal court Thursday to terminate a 2022 settlement it agreed to with the FTC over alleged privacy violations, saying it had been subject to a “burdensome and vexatious enforcement investigation.”

Khan responded that the agency was only interested in protecting the privacy of users and that “we are doing everything to make sure Twitter is complying with the order.”

In its civil subpoena to OpenAI, the FTC asked the company detailed questions about its data-security practices. It cited a 2020 incident in which the company disclosed a bug that allowed users to see information about other users’ chats and some payment-related information.

Other topics covered by the FTC subpoena include the company’s marketing efforts, its practices for training AI models, and its handling of users’ personal information. The FTC inquiry was reported earlier by the Washington Post.

The Biden administration has begun examining whether checks need to be placed on artificial-intelligence tools such as ChatGPT. In a first step toward potential regulation, the Commerce Department in April put out a formal public request for comment on what it called accountability measures.

The White House’s Office of Science Technology Policy is also working to develop strategies to address both the benefits of AI, such as the possibility of using it to expand access to government services, as well as harms such as increased hacking capabilities, discriminatory decisions by AI systems, and the potential for AI-generated content to disrupt elections.

Lawmakers in both parties—led by Senate Majority Leader Chuck Schumer (D., N.Y.)—also have made regulating artificial intelligence a priority for the current Congress.

In addition to concerns about potential reputational risks, lawmakers say they worry that AI tools can be abused to manipulate voters with disinformation, discriminate against minority groups, commit sophisticated financial crimes, displace millions of workers or create other harms. Lawmakers have been especially concerned about the risks of so-called deepfake videos that falsely depict real people taking embarrassing actions or making embarrassing statements.

But new legislation or other measures are likely months away, if not longer. And lawmakers must worry that any significant action they take will risk slowing the pace of U.S. innovation, in what is shaping up as a vital competition with China to dominate the markets for AI tools.

Even ChatGPT’s creators have urged more government oversight of AI development.

In a hearing before Congress in May, OpenAI Chief Executive Sam Altman called on Congress to create licensing and safety standards for advanced artificial-intelligence systems, as lawmakers begin a bipartisan push toward regulating the powerful new tools available to consumers.

“We understand that people are anxious about how it can change the way we live. We are, too,” Sam Altman said of AI technology at the Senate subcommittee hearing. “If this technology goes wrong, it can go quite wrong.”

Altman has been traveling the world talking about both the promise and perils of AI, including meeting with heads of state including French President Emmanuel Macron and Indian Prime Minister Narendra Modi.



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In a significant move to strengthen economic relation, the Saudi Egyptian Business Council has announced several investment projects across key sectors in Egypt.

Bandar Al-Ameri, head of the council, revealed that these agreements will span industries such as renewable energy, real estate development, tourism, technology, and industry. This announcement follows ongoing discussions aimed at further deepening the economic partnership between the two nations.

The news comes after Egyptian Prime Minister Mostafa Madbouly hinted in September that Saudi Arabia was considering a $5 billion investment package in Egypt. This follows earlier comments made by Saudi Investment Minister Khalid Al-Falih in August, where he noted the kingdom’s intent to convert $10 billion in deposits held in Egypt’s Central Bank into long-term investments. This approach mirrors an earlier deal Egypt struck with the United Arab Emirates, which focused on developing Ras El-Hekma, a prime coastal area.

Although the specific details of the new Saudi investments have yet to be fully disclosed, previous discussions have linked Saudi Arabia to a variety of Egyptian projects in sectors such as renewable energy, water desalination, real estate, and tourism. Of particular interest is the potential development of the Red Sea resort of Ras Gamila in South Sinai, a site the Egyptian government has actively promoted to international developers. Another key area is Ras Banas, in southern Egypt, where a Ras El-Hekma-style development deal is reportedly in the works.

These new investments are expected to push Saudi private sector contributions in Egypt to $50 billion, with more than 7,000 Saudi companies operating in Egypt injected investments exceeding $35 billion.

In a related development, Madbouly announced that the long-anticipated Egyptian Saudi electricity interconnection project will be operational by June 2025. The first phase of the project is expected to provide 1.5 gigawatts (GW) of electricity, with a total capacity of 3GW upon full completion. This initiative is part of Egypt’s broader strategy to tackle its growing energy deficit, which has led to rolling blackouts during the summer.

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Elon Musk Plays a Familiar Song: Robot Cars Are Coming

Tesla’s Robotaxi event excites faithful betting on the company’s future in robotics, while underwhelming those watching from afar.

By TIM HIGGINS
Fri, Oct 18, 2024 4 min

Elon Musk , dressed in a leather jacket in front of adoring fans, looked like an ageing rock star on stage playing one of his greatest hits.

Robot cars are coming. 

Those fans at Thursday’s event swooned as they always have as he pushed out timelines for delivering robot cars and showed what those vehicles could look like. But outside the Hollywood-area venue, it wasn’t exactly clear that everyone believed his vision for the future is as near as he says.

Tesla stock fell almost 9% Friday amid investors frustrated with the continued lack of details for how the company is going to make the very complicated transition from maker of cars to maker of robots.

In essence, Thursday night’s much-hyped product reveal became something of a Rorschach test: Supporters, who point to everything Musk has accomplished with electric cars and other industries, heard a glorious future with driverless cars and humanoid robots. Critics—mindful of previous missed goals and maybe peeved by his contentious politics —saw more smoke and mirrors.

“Let’s not get nuanced here,” the chief executive told the crowd as they peppered Musk with questions, a reminder that even among the faithful, time is ticking for him to play some new notes. And to deliver a big hit.

What he did show was cool. A two-seat car with doors that swung upward to open, inspired, in part, by the sci-fi movie “Demolition Man.”

Though as Musk talked about the vehicle, it wasn’t clear he had settled on a formal name. On stage, he called it the “Cybercab,” while the company released details on its website calling it the “Robotaxi.”

Whatever the name, the straight lines of the small car resembled what might be the offspring of the Cybertruck , the pickup the company brought out last year after some delays, and the new Roadster that was first revealed in 2017 and has yet to come to market. Those delays are examples of “ Elon Standard Time ,” or his practice of setting a target only to miss it.

Robot cars are coming. 

The Cybercab/Robotaxi reveal also included what Musk says will be Tesla’s autonomous van, an art deco-inspired vehicle that resembled a giant toaster with an interior meant to feel like a spaceship and enough room for 20 passengers.

Like the small car, the van lacked a steering wheel—the sort of doodads currently required under regulations, though exceptions can be granted. The car could begin production “probably” in 2026, Musk said. He didn’t even suggest when the van might come.

The nearest timeline was deploying fully self-driving cars, through the company’s current offerings, next year in Texas and California.

Musk has been predicting driverless cars being just around the corner for several years, including in 2016 when he said Tesla would demonstrate a car driving itself from Los Angeles to New York City in 2017. That didn’t happen.

In 2019, he said he expected his robot taxis would arrive in 2020 . That didn’t happen.

But Tesla has pushed the envelope with its driver-assist system that is essentially a glorified cruise control—adjusting speed, keeping within a lane and other manoeuvres—but can’t technically drive the car itself. Tesla says the person behind the wheel is responsible for everything, though some drivers grow overconfident in its true abilities and act like the car is autonomous.

Musk likes to talk about how Tesla vehicles are collecting valuable real-world data that is used to train its AI systems.

After building Tesla into the world’s leading electric-car company, Musk in recent years has tried to position its future on robotics, saying it is focused on solving self-driving technology. “That’s really the difference between Tesla being worth a lot of money and being worth basically zero,” Musk said in 2022.

Despite that rhetoric, Tesla is behind in deploying cars on roadways without drivers. Alphabet ’s Waymo has deployed fully autonomous vehicles in places such as San Francisco, where paying customers can take its vehicles around the city without anyone sitting behind the wheel.

On Thursday night, Tesla demonstrated 50 vehicles, including the new two-seater, driving autonomously on private property of the Warner Bros. studios where Musk held his party for investors and supporters.

Detractors were quick to pounce.

“After over 10 years of Full Self-Driving development, Tesla is limited to a 20-30 acre geofenced 5mph 1950s Disneyland ride on a preprogrammed, premapped and heavily rehearsed route with no traffic and no pedestrians,” Dan O’Dowd , a critic of Tesla and founder of a rival software company, said in a statement. “Tesla robotaxi is nothing more than the latest work of fiction to come out of the Warner Bros. Studio.”

But Thursday night wasn’t about impressing the O’Dowds of the world. And maybe not even those watching on the livestreams through Musk’s social-media platform X—which counted more than 9 million views by Friday evening.

The real target were the hundreds of attendees at the event who spent the evening riding around in the cars and posting fawning videos of their experiences on social media, in turn, helping the event go even more viral and generating even more attention for the idea that Tesla is paving the way for a robot future.

Robot cars are coming. 

Not only did party attendees enjoy rides, but they were entertained by the latest versions of Tesla’s humanoid robots Optimus, which Musk has said could one day add $25 trillion to the company’s market value.

Former Tesla board member Steve Jurvetson posted a video of himself playing rock, paper, scissors with one of the robots. “Optimus just beat me in rock paper scissors!” he tweeted .

Others shared videos of robots pouring drinks and dancing.

“The markets won’t get what happened last night at @tesla ,” Robert Scoble, a blogger and former Microsoft tech evangelist, posted on X. “I couldn’t be more impressed. @elonmusk laid out a bunch for next decade. I have been to a lot of product launches and never have been to one like this.”

Some even compared the evening to when the late Steve Jobs unveiled Apple ’s first iPhone, marking the beginning of a new technology era. It was an idea that Musk was quick to endorse.

“Yes, this marks a fork in the road,” he tweeted afterward.

Robot cars are coming.

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The Trick to Bragging in a Job Interview

‘Humourbragging’ can make you seem less conceited when you’re boasting

By ALINA DIZIK
Fri, Oct 18, 2024 2 min

It is a classic problem for entrepreneurs, job seekers and, well, anyone: If you brag about your accomplishments, you seem more competent—but less likeable.

The solution? Add a dash of playfulness when discussing your talents.

A team of researchers have found that “humourbragging”—referring to your accomplishments through a veil of humour—allows people to play up their skills without coming across as smug or conceited. And that makes them more likely to get hired or get their pitch accepted.

“The self-enhancing humour helps them be seen as confident without sacrificing likability,” says Jieun Pai , an assistant professor at Imperial College London who led the research .

Laughs get results

The researchers used a series of studies to test the impact of what they called humourbragging. In one instance, they sent out two résumés to 345 companies—but one version of the résumé added a dash of self-promotional humour instead of being purely serious: “The more coffee you can provide, the more output I will produce.” The résumés with the joke got an email or a callback by 156 companies, versus 125 for the others.

Another study got similar results when looking at humorous bragging on the first four seasons of “Shark Tank”—people who used humour to highlight their accomplishments were more likely to get funding than others.

In another case, the researchers found that study participants were more likely to hire a pastry chef who used some levity in selling themselves. One candidate described making a soccer-themed cake for a boy’s fifth-birthday party and capped off the story by saying they got the biggest tip the bakery has ever seen. The baker who was the hiring favourite told the same story, including the part about the tip, but ended up by saying, “I am just glad that I only had to make the soccer ball, not actually kick one.”

Pick your jokes wisely

People need to be cautious, though, when using humour to sell themselves, Pai says. Self-deprecating humour without any bragging at all, or humour intended to belittle others in any form, doesn’t have the same positive impact that humorous bragging does, according to the research. “We sometimes use self-deprecating humour, but that backfires and downplays your achievements,” she says. “It doesn’t help you be seen as more competent.”

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Worldwide Efforts to Reverse the Baby Shortage Are Falling Flat

Subsidised minivans, no income taxes: Countries have rolled out a range of benefits to encourage bigger families, with no luck

By CHELSEY DULANEY
Fri, Oct 18, 2024 7 min

Imagine if having children came with more than $150,000 in cheap loans, a subsidised minivan and a lifetime exemption from income taxes.

Would people have more kids? The answer, it seems, is no.

These are among the benefits—along with cheap child care, extra vacation and free fertility treatments—that have been doled out to parents in different parts of Europe, a region at the forefront of the worldwide baby shortage. Europe’s overall population shrank during the pandemic and is on track to contract by about 40 million by 2050, according to United Nations statistics.

Birthrates have been falling across the developed world since the 1960s. But the decline hit Europe harder and faster than demographers expected—a foreshadowing of the sudden drop in the U.S. fertility rate in recent years.

Reversing the decline in birthrates has become a national priority among governments worldwide, including in China and Russia , where Vladimir Putin declared 2024 “the year of the family.” In the U.S., both Kamala Harris and Donald Trump have pledged to rethink the U.S.’s family policies . Harris wants to offer a $6,000 baby bonus. Trump has floated free in vitro fertilisation and tax deductions for parents.

Europe and other demographically challenged economies in Asia such as South Korea and Singapore have been pushing back against the demographic tide with lavish parental benefits for a generation. Yet falling fertility has persisted among nearly all age groups, incomes and education levels. Those who have many children often say they would have them even without the benefits. Those who don’t say the benefits don’t make enough of a difference.

Two European countries devote more resources to families than almost any other nation: Hungary and Norway. Despite their programs, they have fertility rates of 1.5 and 1.4 children for every woman, respectively—far below the replacement rate of 2.1, the level needed to keep the population steady. The U.S. fertility rate is 1.6.

Demographers suggest the reluctance to have kids is a fundamental cultural shift rather than a purely financial one.

“I used to say to myself, I’m too young. I have to finish my bachelor’s degree. I have to find a partner. Then suddenly I woke up and I was 28 years old, married, with a car and a house and a flexible job and there were no more excuses,” said Norwegian Nancy Lystad Herz. “Even though there are now no practical barriers, I realised that I don’t want children.”

The Hungarian model

Both Hungary and Norway spend more than 3% of GDP on their different approaches to promoting families—more than the amount they spend on their militaries, according to the Organization for Economic Cooperation and Development.

Hungary says in recent years its spending on policies for families has exceeded 5% of GDP. The U.S. spends around 1% of GDP on family support through child tax credits and programs aimed at low-income Americans.

Hungary’s subsidised housing loan program has helped almost 250,000 families buy or upgrade their homes, the government says. Orsolya Kocsis, a 28-year-old working in human resources, knows having kids would help her and her husband buy a larger house in Budapest, but it isn’t enough to change her mind about not wanting children.

“If we were to say we’ll have two kids, we could basically buy a new house tomorrow,” she said. “But morally, I would not feel right having brought a life into this world to buy a house.”

Promoting baby-making, known as pro natalism, is a key plank of Prime Minister Viktor Orbán ’s broader populist agenda . Hungary’s biennial Budapest Demographic Summit has become a meeting ground for prominent conservative politicians and thinkers. Former Fox News anchor Tucker Carlson and JD Vance, Trump’s vice president pick, have lauded Orbán’s family policies.

Orbán portrays having children inside what he has called a “traditional” family model as a national duty, as well as an alternative to immigration for growing the population. The benefits for child-rearing in Hungary are mostly reserved for married, heterosexual, middle-class couples. Couples who divorce lose subsidised interest rates and in some cases have to pay back the support.

Hungary’s population, now less than 10 million, has been shrinking since the 1980s. The country is about the size of Indiana.

“Because there are so few of us, there’s always this fear that we are disappearing,” said Zsuzsanna Szelényi, program director at the CEU Democracy Institute and author of a book on Orbán.

Hungary’s fertility rate collapsed after the fall of the Soviet Union and by 2010 was down to 1.25 children for every woman. Orbán, a father of five, and his Fidesz party swept back into power that year after being ousted in the early 2000s. He expanded the family support system over the next decade.

Hungary’s fertility rate rose to 1.6 children for every woman in 2021. Ivett Szalma, an associate professor at Corvinus University of Budapest, said that like in many other countries, women in Hungary who had delayed having children after the global financial crisis were finally catching up.

Then progress stalled. Hungary’s fertility rate has fallen for the past two years. Around 51,500 babies have been born there this year through August, a 10% drop compared with the same period last year. Many Hungarian women cite underfunded public health and education systems and difficulties balancing work and family as part of their hesitation to have more children.

Anna Nagy, a 35-year-old former lawyer, had her son in January 2021. She received a loan of about $27,300 that she didn’t have to start paying back until he turned 3. Nagy had left her job before getting pregnant but still received government-funded maternity payments, equal to 70% of her former salary, for the first two years and a smaller amount for a third year.

She used to think she wanted two or three kids, but now only wants one. She is frustrated at the implication that demographic challenges are her responsibility to solve. Economists point to increased immigration and a higher retirement age as other offsets to the financial strains on government budgets from a declining population.

“It’s not our duty as Hungarian women to keep the nation alive,” she said.

Big families

Hungary is especially generous to families who have several children, or who give birth at younger ages. Last year, the government announced it would restrict the loan program used by Nagy to women under 30. Families who pledge to have three or more children can get more than $150,000 in subsidised loans. Other benefits include a lifetime exemption from personal taxes for mothers with four or more kids, and up to seven extra annual vacation days for both parents.

Under another program that’s now expired, nearly 30,000 families used a subsidy to buy a minivan, the government said.

Critics of Hungary’s family policies say the money is wasted on people who would have had large families anyway. The government has also been criticised for excluding groups such as the minority Roma population and poorer Hungarians. Bank accounts, credit histories and a steady employment history are required for many of the incentives.

Orbán’s press office didn’t respond to requests for comment. Tünde Fűrész, head of a government-backed demographic research institute, disagreed that the policies are exclusionary and said the loans were used more heavily in economically depressed areas.

Eszter Gerencsér and her husband, Tamas, always wanted a big family. Photo: Akos Stiller for WSJ

Government programs weren’t a determining factor for Eszter Gerencsér, 37, who said she and her husband always wanted a big family. They have four children, ages 3 to 10.

They received about $62,800 in low-interest loans through government programs and $35,500 in grants. They used the money to buy and renovate a house outside of Budapest. After she had her fourth child, the government forgave $11,000 of the debt. Her family receives a monthly payment of about $40 a month for each child.

Most Hungarian women stay home with their children until they turn 2, after which maternity payments are reduced. Publicly run nurseries are free for large families like hers. Gerencsér worked on and off between her pregnancies and returned full-time to work, in a civil-service job, earlier this year.

She still thinks Hungarian society is stacked against mothers and said she struggled to find a job because employers worried she would have to take lots of time off.

The country’s international reputation as family-friendly is “what you call good marketing,” she said.

Gina Ekholt said the government’s policies have helped offset much of the costs of having a child. Photo: Signe Fuglesteg Luksengard for WSJ

Nordic largesse

Norway has been incentivising births for decades with generous parental leave and subsidised child care. New parents in Norway can share nearly a year of fully paid leave, or around 14 months at 80% pay. More than three months are reserved for fathers to encourage more equal caregiving. Mothers are entitled to take at least an hour at work to breast-feed or pump.

The government’s goal has never been explicitly to encourage people to have more children, but instead to make it easier for women to balance careers and children, said Trude Lappegard, a professor who researches demography at the University of Oslo. Norway doesn’t restrict benefits for unmarried parents or same-sex couples.

Its fertility rate of 1.4 children per woman has steadily fallen from nearly 2 in 2009. Unlike Hungary, Norway’s population is still growing for now, due mostly to immigration.

“It is difficult to say why the population is having fewer children,” Kjersti Toppe, the Norwegian Minister of Children and Families, said in an email. She said the government has increased monthly payments for parents and has formed a committee to investigate the baby bust and ways to reverse it.

More women in Norway are childless or have only one kid. The percentage of 45-year-old women with three or more children fell to 27.5% last year from 33% in 2010. Women are also waiting longer to have children—the average age at which women had their first child reached 30.3 last year. The global surge in housing costs and a longer timeline for getting established in careers likely plays a role, researchers say. Older first-time mothers can face obstacles: Women 35 and older are at higher risk of infertility and pregnancy complications.

Gina Ekholt, 39, said the government’s policies have helped offset much of the costs of having a child and allowed her to maintain her career as a senior adviser at the nonprofit Save the Children Norway. She had her daughter at age 34 after a round of state-subsidised IVF that cost about $1,600. She wanted to have more children but can’t because of fertility issues.

She receives a monthly stipend of about $160 a month, almost fully offsetting a $190 monthly nursery fee.

“On the economy side, it hasn’t made a bump. What’s been difficult for me is trying to have another kid,” she said. “The notion that we should have more kids, and you’re very selfish if you have only had one…those are the things that took a toll on me.”

Her friend Ewa Sapieżyńska, a 44-year-old Polish-Norwegian writer and social scientist with one son, has helped her see the upside of the one-child lifestyle. “For me, the decision is not about money. It’s about my life,” she said.

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Why Iconic Brands Struggle With Innovation

When a company markets its product’s long, iconic heritage, consumers are reluctant to buy a new variation

By LISA WARD
Fri, Oct 18, 2024 2 min

Emphasising a product’s heritage can be a powerful marketing tool. Think of brands like Coca-Cola or Converse’s Chuck Taylor All Star sneakers.

But the strategy could have a big drawback, according to research . When a brand emphasises its past, customers are less likely to buy its updates and innovations. A food company that heavily promotes its classic recipe, for instance, could have a tough time getting customers to buy a new variation on the product. The reluctance is particularly strong if people think the brand has stood the test of time and is authentic the way it is.

When you change an original product, it challenges why many people like the product in the first place, says Rosanna Smith, an associate professor at the University of Illinois Urbana-Champaign and one of the paper’s co-authors.

“We call it the curse of the original, and the question is how to update a product that is considered an icon without enraging your customers,” says Smith.

The shock of the new

In one part of the study, 418 participants read about a fictional hand-cream company and its top lotion. Participants were either told the company was established in 1917 with “deep roots in the old world French apothecary” or that it was established in 2017. Then the participants were either told the hand lotion was developed when the company was founded or was a new and improved version of the original.

All participants tried the same lotion and rated it on a nine-point scale, with nine being most favourable. When it came to the 1917 company, people rated the classic formula much higher than the new one: The original got a 6.68, while the new one averaged only 6.09. In other words, people didn’t like a venerable brand that tried to innovate as much as a brand that stuck to its roots.

Meanwhile, participants who were told the company started in 2017 rated the original and improved hand creams similarly.

“One big limitation of heritage branding is that it makes it harder to innovate,” says Smith. “But there are ways to lessen the effect.”

Back to basics

For instance, in another experiment, 602 participants read about Fratellino, a fictional Italian-food brand launched in 1911 when founder Martina Fratellino began selling tomato sauce from her front porch. The participants were told the brand would be improving its original tomato-sauce recipe.

The people were then divided into three groups. The control group was told the company was proud to introduce the new formula. The second group was told the new sauce was a bold departure from the original recipe, while the third was told the change was inspired by traditional techniques Martina used to create her tomato sauce in 1911 and that the change was a return to the company’s beginnings.

The authors found that participants in the control group rated the new tomato sauce less favourably than the original, giving it a score of 6.0, compared with 7.2 for the original. Simply doing something novel hurt the tradition-heavy company. The new product did even worse among people who heard that it was a bold departure: The new item got a 5.57, compared with 7.19 for the original.

But in the third group, where the change was framed as grounded in the product’s origins, the scores for the original and new tomato sauces didn’t significantly differ.

“Stressing the connection to the brand’s origins may have made the update seem more authentic,” says Smith.

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For Working Women in India, Staying Safe Can Feel Like a Full-Time Job

Daily planning around ensuring their safety, and reassuring family members, is invisible labour that women do to be able to work

By VIBHUTI AGARWAL
Fri, Oct 18, 2024 5 min

When Ajita Topo , a cook in an affluent neighbourhood in Delhi, leaves work in the evening, she holds her bag like a shield against her chest, keeps her fists clenched and carries a black umbrella with a very sharp end to ward off a possible attack.

She makes sure to wear lots of layers—no matter how hot it is—to deter someone from trying to grope her chest, and secures her bun with a sharp metal stick as an additional weapon.

Topo isn’t being paranoid. Last year, she was followed by two men when she left work after 10 p.m. She managed to scare them away by shouting as she passed homes with guards outside.

“Workplace, public transport, public places, we feel safe nowhere,” said Topo, the sole breadwinner for her two children. “The only solution is to stay alert at all times.”

For many women in India, taking steps to ward off a violent attack—and reassuring their families they are safe while at work and on their commutes—is an invisible form of labour that is a central element of their work life.

The killing and rape of a trainee doctor in the city of Kolkata in August was a fresh reminder for Indian women who work of the dangers lurking in public spaces where women are far less visible than men, from the deserted corners of a hospital or corporate park, in public transport or on city streets.

The 31-year-old was found dead in a seminar hall of the state-run hospital after she went on break during a night shift. A volunteer at the hospital has been arrested as a suspect. The killing prompted protests by women across the country.

Only 30% of women in India aged 15 to 64 were in the labour force in 2022, according to the International Labor Organization, as conservative values lead many families to discourage women working outside the home. In the U.S., the corresponding rate is 68%.

A decade ago, Indian laws dealing with crimes against women were overhauled in the wake of the gang-rape of a 23-year-old woman on a moving bus. But women’s rights advocates say that entrenched patriarchal attitudes haven’t budged significantly, and are at the root of frequent violence against women, both in the home and outside of it.

In other widely publicised incidents, female call centre workers have been assaulted and killed as they commuted to or from night shifts. Last year, a receptionist disappeared from the hotel where she worked and was found dead days later. Each time such a crime takes place, women experience another jolt of fear for their own safety.

Piyali Maiti , clinical director for counselling operations at 1to1help, which manages corporate assistance programs for employees, said worries sparked by the Kolkata attack have cropped up in conversations with employees and their family members in recent weeks.

Sometimes “young professionals are working out in a different city. So family members are also part of our concern group,” she said. “When we have sessions with them, they raise concerns for their child’s safety. ‘What can I do as a parent to make sure my child is safe?’”

For women working in healthcare, where they are a larger share of the workforce compared with many other occupations, but late night shifts and long hours are also common, the Kolkata attack has resonated especially deeply.

Amrita Bhattacharya , a 29-year-old medical resident at another hospital in the city, said she previously felt comfortable walking the distance—less than a mile—from her work to the hospital-provided women’s residence on her own at night. Now she asks a male colleague or friend to accompany her.

Earlier she used to chafe against rules at the residence, which include locking the facility’s doors after a certain hour.

“But now after the horrific incident, I feel being put under lock and key is a must in a society like ours,” she said. “It’s a strain to deal with such fear every day.”

Sexual-assault statistics indicate that women in India are more likely to be raped by a family member, romantic partner or friend, than an acquaintance, employer or stranger. Still, the highly publicised attacks on working women dovetail with existing beliefs held by many that a woman’s place is in the home, shaping decisions made by women and their families.

A Pew Research Center survey in 2019 found 40% of Indians think it is better for a marriage for men to provide while women take care of the home and children, significantly higher than the global median of 23%.

Some women choose to withdraw from work as soon as economic circumstances permit, while others prefer lower-paid work options close to home over travelling to more distant locations.

That perception that working in public is unsafe and homes are safe shows up in India’s newest employers—gig-work platforms. Companies that focus on deliveries have struggled to hire significant numbers of women; the lone exception is Urban Company, a platform that offers personal-care and repair services at home.

The pervasive sense that public spaces are unsafe also shapes company policy. Delivery platform Swiggy at one point limited delivery hours to before 6 p.m. for female workers. The company said in a 2021 blog post on its efforts to hire more women that it reversed the policy after realising it was barring women from earning during peak dinner hours.

Economists and researchers say the low share of Indian women in the workforce is costing India economic growth.

Economic privilege can offer an additional layer of security—such as a personal vehicle for commuting to work, or access to ride-share services that come with some inbuilt safety measures. But, nevertheless, the sense of insecurity persists.

Vidhi Pandey , a digital-marketing professional, has an almost 90-minute commute between her home in Gurgaon and her office in the Indian capital, and frequently attends evening events. If an international client is involved, her day can end at 2 a.m.

“Although my husband and mother have grown accustomed to my unconventional working hours, announcing a late night at the office still makes them lose their sleep,” said the 43-year-old.

Her mother frequently lobbies her to look for something closer to home even if it means earning less. But she has resisted the pressure. Instead, she reminds her mum of her extensive safety checklist.

When she books a cab, she makes sure to look at the driver’s performance rating and reads riders’ feedback regarding his behaviour. If she is wearing a skirt, she changes into something more covered up before getting into a taxi for her ride home.

On her phone, she keeps the Delhi Police panic button app open throughout the ride. The app, developed after the 2012 bus attack and called “Himmat” or “courage,” allows the user to quickly send an alert to the Delhi Police, with a link to the user’s location on Google Maps, as well as notifications to family and friends.

She makes sure to share her live location and trip status with her husband and at least one friend. Sometimes she keeps a phone call going with her mother or a friend throughout the car ride.

“I keep thinking about how to escape if something goes wrong,” said Pandey. “I dream of a day when our society is safe enough for me to travel alone anytime, anywhere without any fear or worry.”

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New Zealand Inflation Eases, Opening Path for Big Rate Cuts

The inflation rate ran at an annual pace of 2.2% in the quarter compared with a rise of 3.3% in the second quarter

By JAMES GLYNN
Fri, Oct 18, 2024 2 min

SYDNEY—New Zealand’s inflation rate returned to within the central bank’s target band for the first time since early 2021 in the third quarter, opening a path to more supersized interest-rate cuts in coming months.

The inflation rate ran at an annual pace of 2.2% in the quarter, near the midpoint of the desired 1% to 3% target band, with some economists warning that the Reserve Bank of New Zealand must continue lowering the official cash rate at speed as a neutral policy rate is still well off in the distance.

The annual increase in inflation compares with a rise of 3.3% in the second quarter, StatsNZ said Wednesday. Inflation rose by 0.6% in quarterly terms.

The inflation data justifies the 75 basis points of cuts announced so far since August, with the RBNZ stepping up the pace of lowering the official cash rate last week by joining the Federal Reserve in slashing by 50 basis points.

Economists warn that there is a risk that inflation will undershoot the target band in coming quarters, especially if the RBNZ backs away from more significant cuts.

The official cash rate has so far fallen to 4.75% from 5.50%, with a neutral policy rate likely closer to 3.00%, according to economists.

New Zealand’s farm-rich economy has been in and out of recession for years as the RBNZ proved to be one of the more aggressive central banks globally when combating the inflation surge that emerged after the Covid-19 pandemic.

Economic activity remains flat and in need of resuscitation, especially with growth in China, its main trading partner, in a slowdown, economists said.

Higher rents were the biggest contributor to the annual inflation rate, up 4.5%. Almost a fifth of the annual increase in the consumer-price index was due to rent prices.

Prices for local authority rates and payments increased 12.2% in the 12 months to the third quarter, StatsNZ said. Prices for cigarettes and tobacco also rose sharply in line with an annual excise-tax increase.

Still, lower prices for gasoline and vegetables helped to offset rising prices, StatsNZ added.

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Expand North Star 2024 Breaks Records in Global Participation, Showcases Cutting-Edge Innovation and Deep Tech Advancements

Organized by Dubai World Trade Centre and hosted by Dubai Chamber of Digital Economy

Fri, Oct 18, 2024 3 min
Expand North Star 2024 concluded breaking records in international participation and cementing the UAE’s position as the global nexus for technological innovation. The four-day major event attracted 1,800 startups, 1,200 investors managing assets exceeding $1 trillion, 59 unicorns, and thousands of visitors from over 100 countries, transforming Dubai Harbour into a bustling hub of cutting-edge technology and groundbreaking ideas.
Organized by Dubai World Trade Centre and hosted by Dubai Chamber of Digital Economy, the powerhouse showcase reached the mark of 13,000 concierge-arranged meetings and 88% of startups participating for the first time, offering unrivaled networking opportunities.

Global Innovators Shine at Expand North Star

Expand North Star 2024 became a global innovation hub, bringing startups from all corners of the world, from Europe, Asia, Africa, and as far as Latin America, as they showcased next-gen technologies—from AI and quantum computing to sustainable transport and digital health solutions.
Debuting at the event, Austria’s CycloTech GmbH introduced CycloRotors, a sustainable, electrically powered propulsion system for air mobility vehicles, promising unmatched maneuverability.
German-based Clockin offered small businesses a simple digitalization tool for managing time tracking, employee data, and product management. Fabian Ebbert, CSO, Clockin, said: “Our tech is best for companies with deskless workforce of about 50 employees and provides solutions like time tracking, employee management, and job cost management. We came to ENS to understand if there is a need for our product in the UAE, and it seems like ample small companies haven’t digitalised their processes yet. So, if things work out well with our new partners, we will expand here.”
From South Korea, EYL Inc. presented its Quantum Random Number Generation chip, strengthening IoT security by generating powerful encryption keys. Meanwhile, Physio showcased an AI-powered device for predicting and managing neurodegenerative diseases.
UAE’s Wamda AI wowed with its Sharp Vision camera system, mirroring human vision and extending operational range by up to 100 times, revolutionizing industries like security and smart cities.
 9th edition of Expand North Star shed light on the Impact of AI on the Future of Creativity, Money, Blockchain and our Planet

AI Sparks Interesting Conversations on Human Creativity at Marketing Mania

As AI reshapes media and marketing, big questions loom about the future of human creativity. One of the panels highlighted how consumers must discern quality with an exponential growth in content creators and AI expected to disrupt the industry.
Sir Martin Sorrell, Founder & Executive Chairman of S4 Capital plc, UK​, took it further and said: “Media planning and buying business will turn upside down. There are almost 250,000 people in the big firms who will not have jobs in the next three years for two reasons: Their tasks are relatively inefficient, and the second is a lack of transparency.” He closed with a compelling takeaway: “Learn three languages- Chinese, Spanish, Arabic, and Code.”
This year also saw the debut of Sonar+D Creative Summit, set up in partnership with Sonar, which brought in a host of technological proposals in an exhibition space.
Prominent speakers across the show discussed the future of creativity. Among those that took to the stage were, Neil Patel, Co-founder, NP Digital, USA; Mayank Yadav, Director of Product, Reddit, USA; Andrea Faroppa, Head, Sonar+D, Spain; and Prashant Saran, Director -Operations, Amazon, UAE.

GITEX GLOBAL Paves Way for the Evolution of Deep Tech

Fully aligned with GITEX GLOBAL, Expand North Star placed deep tech at the heart of its discussions. Thomas Debass, Chief Partnership Officer at the US State Department was among the speakers who emphasizes the importance of deep tech. He said: “This platform is a public-private partnership in action. The Government of Dubai is hosting the world, and what impresses me most is Dubai’s vision for the future. This is where the Museum of the Future exists—not just as a symbol but as a challenge to think about what’s next. Deep tech feels like the distant future, yet GITEX is making it happen now, even expanding into Morocco.”

Tech Transfer 3.0: Bridging Innovation and Real Innovation

Powered by Deep Tech MENA and GIE (Global Innovation & Entrepreneurship), Expand North Star also launched Tech Transfer 3.0, a platform bringing together research institutes and scientists to turn breakthrough innovations into tangible products. Attendees had the chance to get up close with cutting-edge prototypes and demos from leading institutions like Johns Hopkins University, Virginia Tech, MIT, IE, and Georgia Tech. These showcased AI based concepts and STEM research initiatives, fueling the transformation to real world applications.

Spectacular Finale: Holo by Eric Prydz

As Expand North Star 2024 now concluded, the tech fever continues with GITEX GLOBAL, the world’s largest tech and startup event, which is running until Friday. Swedish DJ Eric Prydz will take the stage at Expo City Arena on 18 October for the grand finale, debuting his spectacular HOLO show in Dubai. This immersive audio-visual experience will blend Prydz’s iconic beats with eye-catching 3D hologram, closing out a week of celebrating technology.
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MENA Region Faces Mixed Growth Outlook with UAE Driving Economic Expansion

The UAE GDP is expected to grow by 4.1% in 2025.

Thu, Oct 17, 2024 3 min

The United Arab Emirates (UAE) is set to experience notable economic growth in the coming years, with the country’s GDP expected to expand by 3.3% in 2024, followed by further increase to 4.1% in 2025, according to the World Bank’s latest MENA Economic Update. This growth is largely driven by the expansion of the UAE’s non-oil sectors, contributing to projected increases in real GDP per capita of 2.5% in 2024 and 3.4% in 2025.

Despite the UAE’s continued efforts to diversify its economy, the report indicates that the current account surplus is expected to decline from 9.2% of GDP in 2023 to 7.5% in 2024. However, the country is projected to maintain solid fiscal surpluses, with forecasts of 4.9% of GDP in 2024 and 4.7% in 2025, demonstrating the nation’s ability to manage its fiscal position effectively.

Regional Growth Expectations

While the UAE’s outlook remains positive, the broader Middle East and North Africa (MENA) region is expected to experience modest growth. The World Bank forecasts the region’s overall GDP to rise from 1.8% in 2023 to 2.2% in 2024, driven largely by economic activity in Gulf Cooperation Council (GCC) countries, where growth is expected to rebound from 0.5% in 2023 to 1.9% in 2024. By 2025, growth in the GCC is projected to increase more to 4.2%.

However, the economic outlook for other MENA countries is less optimistic. Oil-importing nations are anticipated to see a slowdown in growth, with a projected decrease from 3.2% in 2023 to 2.1% in 2024. Similarly, non-GCC oil exporters are expected to experience a reduction in growth from 3.2% to 2.7% during the same period, reflecting differing economic conditions across the region.

Uncertainty and Challenges

The report also highlights the significant uncertainties in the region, largely due to ongoing conflicts and other regional challenges. The World Bank uses a measure that tracks the dispersion of views among private sector forecasters to assess economic uncertainty, which in MENA is currently double the average found in other emerging markets and developing economies.

Conflict-affected areas, such as the Palestinian territories and Lebanon, are particularly vulnerable. Gaza’s economy contracted by a staggering 86% in the first half of 2024, while the West Bank faces severe fiscal and private sector challenges. In Lebanon, the outlook remains uncertain and is closely tied to the ongoing regional conflicts. Additionally, countries like Jordan and Egypt have seen declines in tourism revenues and fiscal inflows, adding further pressure to their economies.

The long-term economic consequences of conflict are profound. The report estimates that, on average, GDP per capita in MENA countries affected by conflict could have been 45% higher, a significant loss equivalent to the average economic progress made in the region over the last 35 years.

Reform and Growth Opportunities

Despite these challenges, the report identifies key areas where MENA countries can promote inclusive growth through reforms. It suggests that accelerating reforms related to rebalancing the roles of the public and private sectors, closing gender gaps in the labor market, and promoting innovation are crucial for fostering sustainable growth.

One notable area of focus is the region’s low rate of female labor force participation, which stands at just 19%—the lowest in the world. Addressing this gender employment gap could lead to substantial economic benefits, with a potential 51% increase in per capita income in the typical MENA country.

Additionally, the report highlights that improving the allocation of talent, especially by mobilizing labor from the public to the private sector, could boost aggregate productivity by up to 45%. The region has the highest proportion of public sector employees globally, but a more balanced distribution of talent could significantly enhance economic efficiency and productivity.

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New Partnership Expands into African Market To Drive Sustainable Payment Solutions

eeasy’s clients, supported by Fils’ enterprise sustainability infrastructure, will be equipped to enable climate-friendly purchases at the point of sale.

Thu, Oct 17, 2024 2 min

Fils has entered the African market through a landmark partnership with eeasy, a leading digital payments technology company operating across the Middle East and Africa, with a particular focus on Egypt. This collaboration aims to empower clients in driving climate action by giving consumers the option to offset carbon emissions with every transaction.

As a significant step in Fils’ expansion, this marks its first entry into the African market. eeasy will integrate a sustainability tracking layer into its payment technology, allowing users to precisely calculate the emissions associated with their purchases and buy carbon credits to reduce their environmental impact. With the support of Fils’ enterprise sustainability infrastructure, eeasy’s clients will be able to offer climate-conscious purchasing options, enabling consumers and businesses to contribute to environmental protection effortlessly.

At the foundation of all global commerce lies payment infrastructure, a fundamental component of all trade and consumption. Recognizing its pivotal role in addressing climate change, eeasy’s partnership with Fils will embed sustainability within businesses across the markets it operates in including Egypt. Through this alliance, eeasy’s clients will have the tools to offer carbon credit offsets with every transaction, irrespective of the payment method, enabling customers to take climate action on a universal scale.

Through strategic partnerships with leading companies Fils today has a reach of over 105+ banks, 1.5 million merchants and over 4 million consumers. Today, eeasy joins Fils extensive partner network and is paving the way for a low-carbon economy and a sustainable relationship with the environment.

Nameer Khan, CEO of Fils

“I am incredibly excited to announce our groundbreaking partnership with eeasy, a trailblazing digital payments technology innovator in the Middle East & Africa region. Fils is focused and continuing to establish a strong network connected to our stack which will fuel the growth of this sector in both the near and far future. Together, we are enabling merchants and companies with tools to fully embrace a sustainable business model and encourage their consumers to make climate-guided purchases.”, commented Nameer Khan, CEO of Fils. “This partnership also marks our first partnership in Africa, a continent eager to embrace sustainable business to protect their environment for generations to come.”

Fils’ comprehensive sustainability infrastructure utilizes blockchain technology, seamlessly ensuring traceability and transparency in the sustainability efforts of its clients. This allows businesses to showcase their authentic climate actions and combat greenwashing effectively. By using Fils’ advanced technology, merchants and businesses are able to accurately track and limit emissions for each transaction, incorporating climate action into their operations.

“We are proud to join forces with Fils, utilizing our cutting-edge digital payments technology to drive meaningful environmental initiatives. At eeasy, we acknowledge our duty to work towards a sustainable future. This partnership with Fils is a significant step toward achieving our ESG objectives, emphasizing our dedication to facilitating climate-conscious payments and delivering essential sustainability solutions to our clients” said Santhosh Jayaram, CEO of eeasy.

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Mashreq and Visa Launch an Exclusive Campaign for Football Fans in the UAE

Offering customers a chance to win meet-and-greet opportunities with the football superstar Mohamed Salah

Wed, Oct 16, 2024 < 1 min

Mashreq has partnered with Visa to launch an exciting campaign for Mashreq Visa Cards in the UAE, featuring Visa’s brand ambassador, football superstar Mohamed Salah.

New and existing Mashreq Visa Credit Card holders have the chance to win a fully paid trip to the UK to meet the football legend in person, enjoy a virtual meet-and-greet with Mo Salah, or receive a prized football signed by him, among other fantastic rewards, creating an unforgettable experience for football fans.

Kartik Taneja, Head of Payments and Consumer Lending at Mashreq, said: “We are thrilled to unveil our collaboration with Visa and Mohamed Salah, representing our commitment to customer-centricity and enabling innovative card solutions for our customers. In combining Visa’s global expertise, Mashreq’s position as a visionary leader in the banking sector and Mohamed Salah’s unquestionable sporting pedigree, we aim to empower our customers with convenient and rewarding payment solutions that reflect our commitment to transforming the banking landscape across our markets.”

The latest partnership between Mashreq and Visa underscores the synergy between the two entities and the shared commitment to setting new standards of excellence and innovation in the financial services and payment industry. The featuring of Mohamed Salah reflects Mashreq and Visa’s common values of dedication, perseverance and excellence – qualities for which the sportsman is renowned – in alignment with Mashreq’s ethos of Rise Every Day.

Salima Gutieva, Visa’s VP and Country Manager for UAE, said: “Through our sponsorship assets, Visa’s clients can create unique, memorable experiences exclusively for their Visa cardholders. This campaign with Mashreq and Visa Brand Ambassador, Mohamed Salah – whose journey exemplifies the power of small steps, is also a great way to reward consumers for using their Visa cards. This supports the UAE government’s cashless agenda and extending the benefits of digital commerce to more consumers and retailers in the country.”

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Saudi Arabia’s Inflation Remains Steady at 1.7% in September 2024 Amid Sectoral Price Shifts

Showcasing the effectiveness of country’s economic strategies in mitigating global inflationary pressures

Wed, Oct 16, 2024 2 min

According to the recent monthly statistical report by the General Authority for Statistics (GASTAT), the Saudi’s inflation rate remained stable at 1.7 percent in September 2024, compared to the same period in 2023. This consistency highlights the stability of the country’s economy, showcasing the effectiveness of Saudi Arabia’s economic strategies in mitigating global inflationary pressures.

The most significant contributor to the inflation rate was the rise in rental costs, particularly in the housing, water, electricity, gas, and other fuels category, which saw a 9.3 percent increase compared to September 2023. Housing rents alone surged by 11.2 percent, mainly due to a 10 percent rise in apartment rental prices. This category, comprising 25.5 percent of the overall Consumer Price Index (CPI), played a crucial role in sustaining inflation.

Food and beverages also experienced a 0.8 percent increase, driven by a sharp 5.2 percent rise in vegetable prices. The restaurants and hotels sector saw a 1.7 percent increase, attributed to a 1.5 percent rise in catering service prices.

In contrast, the transportation sector provided some relief, showing a decline of 3.3 percent. This was influenced by a 4.5 percent drop in vehicle purchase prices, helping to offset the impact of rising costs in other sectors.

Several other sectors experienced changes. Education costs rose by 1.6 percent, driven by a 3.8 percent increase in fees for intermediate and secondary education. However, the furnishing and home equipment sector saw a decline of 3.7 percent, with prices for furniture, carpets, and flooring falling by 7 percent. Similarly, clothing and footwear experienced a 3.2 percent decrease, primarily due to a 5.5 percent drop in ready-made clothing prices.

Other smaller sectors saw varying trends. The recreation and culture sector experienced a 0.3 percent decrease, while personal goods and services increased slightly by 0.1 percent. The communications sector and tobacco prices both saw minor decreases of 0.1 percent. Notably, the health sector showed no significant change in September 2024.

Month-on-month, the CPI edged up by 0.1 percent from August to September 2024. This slight increase was largely driven by a 0.6 percent rise in the housing, water, electricity, gas, and fuels category, particularly due to a 0.8 percent increase in actual housing rents. Additionally, food and beverage prices rose by 0.3 percent, led by a 1.6 percent rise in vegetable prices.

The Consumer Price Index, which tracks the price of a fixed basket of 490 goods and services, serves as a key measure of price changes in Saudi Arabia. The basket’s items and their respective weights were determined based on a 2018 household income and expenditure survey. These price movements reflect Saudi Arabia’s ability to maintain a stable inflation rate despite fluctuations in specific sectors, underscoring the resilience of the nation’s economic policies.

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Digital Initiative Aims to Streamline Real Estate Transactions and Strengthen Tax Compliance in Dubai

The first phase of the partnership has successfully introduced data sharing through electronic linkages.

Wed, Oct 16, 2024 2 min

A new initiative has been launched to enhance digital solutions that streamline the real estate sales process in Dubai while ensuring compliance with tax regulations. This effort is being driven by a strategic partnership between the Federal Tax Authority (FTA) and the Dubai Land Department, aimed at improving the overall user experience for real estate transactions in the emirate.

The first phase of the partnership has successfully introduced data sharing through electronic linkages, with additional digital features currently in development. Further details are expected to be announced soon.

This collaboration was officially revealed during “GITEX Global 2024” at the Dubai World Trade Centre. The goal is to create a seamless mechanism for collecting VAT on real estate and commercial land sales. By integrating procedures for VAT compliance, service classifications, property types, and transaction parties, the initiative aligns real estate processes with the FTA’s electronic systems.

Khalid Ali Al Bustani, Director-General of the FTA

Khalid Ali Al Bustani, Director-General of the FTA, highlighted that this partnership strengthens cooperation between the two organizations, and said: “With a clear and effective framework, this collaboration supports delivering seamless digital services through innovative models that showcase the leadership and excellence of the government’s work ecosystem. Additionally, it enhances value by saving time, and effort while simplifying procedures.”

He also added, “This collaboration contributes to providing a regulatory and legislative tax environment that encourages self-compliance according to the best governance and transparency standards, in coordination with our partners in all relevant sectors to continue expanding digital transformation across all FTA‘s services. These advanced services integrate with the new services provided by other relevant government entities, and this coordination led to the electronic linkage between the two parties to ensure that real estate transactions are linked to the collection of the applicable VAT.”

Marwan Ahmed bin Ghalita, Director-General of the Dubai Land Department

Commenting on this announcement, Marwan Ahmed bin Ghalita, Director-General of the Dubai Land Department, said, “The extensive digital transformation in Dubai necessitates strong collaboration among all government entities, a principle we prioritize through our partnership with the Federal Tax Authority. Through this partnership, we aim to enhance the integration of digital systems for both parties to ensure improved tax compliance in the real estate sector while providing innovative solutions that simplify procedures and enhance transparency in line with the aspirations of our wise leadership.”

“This strategic partnership represents a fundamental step towards realizing Dubai’s comprehensive economic vision. It emphasises sustainable real estate investment through the creation of an integrated digital infrastructure that enhances the efficiency of government operations and provides investors and clients with seamless access to advanced services,” added Bin Ghalita.

The initiative also outlines plans for joint awareness campaigns, training sessions, and projects aimed at fostering a tax-conscious real estate community, while ensuring both entities work towards their strategic objectives in line with Dubai’s economic vision.

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Dorsch Global Secures 40th place in 2024 ENR International Design Rankings

This marks a notable improvement from its 2023 ranking of 77th

Tue, Oct 15, 2024 2 min

Dorsch Global has achieved a major milestone in the international design industry, moving up to 40th place in the 2024 ENR Top 225 International Design Firms ranking. This marks a notable improvement from its 2023 ranking of 77th, highlighting the firm’s expanding influence and success in the global market.

The ENR Top 225 International Design Firms ranking, published annually by Engineering News-Record, ranks firms based on their international design revenue, which includes architecture, engineering and other design-related services. The rise of 37 positions in the ranking reflects the commitment of all the companies under the roof of Dorsch Global to deliver exceptional design and consulting solutions on a global scale and their ability to succeed in different markets.

Additionally, given the substantial growth Dorsch Global has recently experienced, the firm is well-positioned for further significant advancements in the coming year, especially with the integration of results from its new joiners, ECG (Engineering Consultants Group).

This is expected to enhance Dorsch Global’s market presence and capabilities, further boosting its international design revenues and potentially driving them even higher in the ENR Top 225 International Design Firms ranking in 2025.

Ayman Haikal, CEO of Dorsch Global, expressed his pride in the company’s achievement: “This remarkable rise in the ENR rankings is a testament to the hard work, dedication and strength of our teams, who leverage market knowledge and best in class technical capabilities to deliver customized solutions that meet, and exceed, our clients’ requirements. Congratulations to everyone at Dorsch Global – your efforts have truly paid off; this isn’t just a ranking, it’s a reflection of our collective commitment to our spirit of building a sustainable tomorrow.”

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Alaan Partners with ACCA to Revolutionize Finance in the Middle East through AI and Technology

This partnership marks a significant milestone as Alaan becomes the first fintech company in the Middle East to partner with a global accounting organization

Tue, Oct 15, 2024 2 min

Alaan, the Middle East’s leading corporate card and spend management platform, has signed a Memorandum of Understanding (MoU) with the Association of Chartered Certified Accountants (ACCA), the global accounting body. This partnership marks a significant milestone as Alaan becomes the first fintech company in the Middle East to partner with a global accounting organization, demonstrating a shared commitment to the advancement of finance, accounting, and technology professionals in the region.

The MoU, signed by Parthi Duraisamy, CEO of Alaan, and Kush Ahuja, Head of Eurasia and Middle East at ACCA, signals a new era of collaboration designed to provide finance professionals with opportunities to upskill, engage with new technologies, and build a stronger finance community. This is the first time ACCA has partnered with a homegrown fintech to promote the development of the finance sector in the Middle East, reinforcing its mission to shape the future of the global accountancy profession.

“This partnership is a critical step in breaking down the barriers between finance and technology, particularly when it comes to AI,” said Parthi Duraisamy, CEO of Alaan. “Finance professionals tend to be cautious in adopting new technologies, but through this MoU, we aim to destigmatize the use of AI and provide finance teams with the tools they need to thrive in a digital-first world. Together with ACCA, we will offer a platform for professionals to network, learn from peers, and gain exposure to cutting-edge technologies.”

Kush Ahuja, Head of Eurasia and Middle East at ACCA, commented: “Partnering with Alaan provides a great opportunity for our stakeholders to explore the transformative impact of technology in the finance industry. Our joint initiatives will help our community stay at the forefront of innovation, ensuring they are equipped with the knowledge and skills to succeed.”

Through this MoU, Alaan will actively support ACCA’s mission by organizing opportunities for finance professionals to learn about new technologies and upskill, fostering an environment of continuous professional development. This collaboration also opens up a unique opportunity for the finance and fintech sectors in the UAE, offering finance professionals a direct connection to the insights and innovations coming from a leading fintech company.

“This partnership is unprecedented in the region and will have a transformative impact on the finance industry,” Duraisamy continued. “For the first time, accountants and finance professionals in the Middle East will have direct access to knowledge and expertise from a fintech, allowing them to learn about the powerful role AI and technology are playing in reshaping finance.”

Alaan and ACCA are committed to driving digital transformation in the finance sector, ensuring that professionals in the Middle East have the tools, knowledge, and networks to succeed in the rapidly evolving financial landscape.

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